Terms of use

About these terms

Jentra is operated by Norvande Ltd. In these terms, “we”, “us” and “our” refer to that operator.

Experimental service

Jentra is an experimental hosted release. It may contain errors, change without backwards compatibility, be interrupted or be withdrawn. We do not promise an uptime or service level. Capacity and features may be limited to keep the experiment safe and affordable.

Your account

You must be at least 18 and able to enter a contract. Give accurate information, keep credentials secure and promptly report suspected compromise. You are responsible for activity authorised through your account and for ensuring that people and agents you connect have appropriate permission.

Your services and costs

Jentra works with models, agents, repositories, cloud accounts and tools that you choose. Their contracts, limits, availability and charges are separate from Jentra. Jentra will not intentionally start unrestricted external spending or production deployment without the authority configured for that work.

Acceptable use

Do not use Jentra to break the law, infringe rights, access systems without permission, distribute malware, evade provider limits, interfere with the service or place other users at risk. We may restrict or suspend activity where reasonably necessary for security, legal compliance, abuse prevention or service integrity.

Your content and agent output

You retain rights you have in the content, repositories, instructions and evidence you provide. You give us a limited licence to process that material only to operate, secure and support the service. We do not claim ownership of agent output. Rights in provider output may also depend on that provider's terms.

Agent output can be inaccurate, insecure or unsuitable. Configure appropriate authority, verification and spending boundaries and review consequential results. Jentra can support autonomous execution within your configured limits.

Privacy and deletion

Our Privacy notice explains how we process personal information. Account deletion removes supported private account and memory information. Shared Journey records may be preserved where other participants rely on the common record.

Ending or changing the experiment

You may stop using Jentra and delete your account. We may change limits, features or these terms, or discontinue the experiment. Where practicable we will provide notice and a reasonable export opportunity, but security, legal or urgent technical circumstances may require immediate action.

Disclaimers and liability

To the maximum extent permitted by law, Jentra is provided “as is” and “as available” without warranties or service levels. We are not liable for indirect, special or consequential loss, or loss of profits, data, goodwill or opportunity. Our aggregate liability is limited to the greater of £100 and the amount you paid us for Jentra in the preceding 12 months.

Nothing excludes liability that cannot lawfully be excluded, including liability for fraud or fraudulent misrepresentation, or death or personal injury caused by negligence. Nothing in these terms affects mandatory consumer rights.

Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction, except where mandatory consumer law gives you the right to bring proceedings elsewhere.

Contact

Questions about these terms and privacy requests may be sent to privacy@jentra.dev.